1. Public Preview
Do not enter real medical information
Swasthois in Public Preview. Use made-up names, symptoms, prescriptions and reports when you try it — never your own or anyone else’s real health information.
The Public Preview is a working version of Swastho, made available so people can see and try the product before its full release. While it lasts:
- Doctors and clinics you see may be demonstration accounts, not real practitioners. A booking made here does not arrange real care.
- Accounts and data may be reset or deleted at any time, without notice. Do not rely on anything stored here.
- No payments are processed through the platform. Bills are records only.
- AI-assisted prescription drafting (sections 4 to 6) is coming soon in the full release and is switched off during the preview. Prescriptions are written manually.
2. We do not give medical advice
Nothing on Swastho — no page, no reminder, no follow-up date and no AI-generated draft — is medical advice, a diagnosis, or a recommendation to take or stop taking anything. We are a scheduling and record-keeping platform.
Using Swastho does not create a doctor–patient relationship between you and us. That relationship exists only between you and the doctor or clinic you choose to consult. Always ask a qualified medical practitioner about your own care, and do not delay seeking care because of something you read here.
3. Emergencies
Do not use Swastho in an emergency
Swastho is not monitored, and booking an appointment does not summon help. If you or someone else may be seriously unwell — chest pain, difficulty breathing, heavy bleeding, loss of consciousness, severe injury, thoughts of self-harm — call 112 (all-India emergency) or 102 (ambulance), or go straight to the nearest emergency department.
4. How AI-assisted drafting works
Coming soon in full release
AI drafting is switched off during the Public Preview. This section and the two after it describe how the feature works once it is enabled in the full release.
When writing a prescription, a doctor may optionally ask Swastho for a draft. The sequence is deliberate, and it always ends with the doctor:
- The doctor types a short prompt, or dictates it in their own language.
- That input is sent from our server to Google Gemini (gemini-2.5-flash). It never goes to the model from your browser, and the key that authorises the call never reaches any device.
- The model returns a structured draft — suggested medicines, tests and dosages.
- The draft is loaded into the prescription form, where every field stays editable.
- Nothing enters the medical record until the doctor reviews the draft and submits it. A draft that is never submitted never becomes part of your prescription.
If the model fails or returns nothing usable, the feature steps aside and the doctor writes the prescription manually. An AI failure is never allowed to block a consultation.
5. What goes to Google
Only what the doctor types or says. We do not attach your name, your date of birth, your phone number, your appointment reference or any other identifier to the request.
Two things are worth being precise about. First, we do not redacteither — if a doctor dictates “Mrs Sharma, 62, has…”, those words travel with the request. Second, in dictation mode the audio recording itself is transmitted, because the model does the transcription.
The recording is held only in the doctor’s browser memory for the length of the request, and is never stored by us or uploaded to our storage. The resulting text transcript is stored against the appointment, so the draft can be audited later. Full detail in the privacy policy.
6. Limits of the model
Language models are wrong in ways that look confident. This one can mis-hear a drug name, mis-transcribe a dose, drop an item, or misinterpret a phrase — and a plausible-looking draft is exactly the kind that survives a quick glance.
The draft is therefore a typing aid and nothing more. It carries no clinical authority, it is not checked against any drug-interaction or contraindication database, and it must not be relied on in place of the prescribing doctor’s own judgement.
7. If you are a doctor
You are solely and fully responsible for every prescription you submit, whether you typed it yourself or started from an AI draft. Check every medicine, every dose, every timing and every test before you submit. Submitting a draft is the clinical act; generating one is not.
Before dictating, consider whether the patient’s name or other identifying details need to be spoken at all — the draft does not require them.
8. If you are a patient
Your prescription was reviewed and issued by your doctor, whatever tooling helped them type it. If anything on it looks wrong or unfamiliar, ask the doctor or clinic that issued it before taking it — and ask your pharmacist if you are unsure about a medicine.
Questions about this page
Write to support@swastho.in. See also our terms of service and privacy policy.